MSPs don't need another point solution. They need fewer of them. Here's exactly what Angstep's Netmon delivers and how it stacks up against the tools you're probably paying for today.
Auto-Ticketing and Manual tickets as wellMost MSPs treat a support ticket like a fire extinguisher something you reach for once the smoke's already filling the room.
NetMon flips that by reacting like a smoke detector: the moment a device's real-world performance goes sideways - not just offline, but degraded, flapping around, quietly struggling - a ticket opens itself, often before the customer has any idea something's wrong.
That's the trust move that actually matters: you're not waiting to be told there's a problem, you're already inside it. Auto-ticketing isn't a shortcut on support - it's what lets every support conversation start with "we already caught this" instead of "sorry, what happened?"
Most MSPs assemble coverage from three separate categories of tool. Each leaves a gap. Netmon closes all three.
| Capability | Netmon | Domotz | Auvik | NinjaOne | N-able |
|---|---|---|---|---|---|
| Auto-discovery & live device monitoring | Built in | Yes, strong fit | Yes, strong fit | Yes | Yes |
| Built-in vulnerability (CVE) scanning | Built in | Not clearly shown | Not clearly shown | Not clearly shown | Built-in vulnerability management |
| Known-exploited (active threat) flagging | Built in | Not clearly shown | Not clearly shown | Not clearly shown | Not clearly shown |
| Exposed-service / port risk in plain language | Built in | Partial at best | Not clearly shown | Not clearly shown | Not clearly shown |
| Rogue-device detection with baseline learning | Built in | Partial | Partial | Not clearly shown | Not clearly shown |
| Integrated remote access (no extra licence) | Built in, no extra licence | Built in remote access fit | Limited | Included, but advanced access may cost extra | Advanced remote access included |
| Documented risk-acceptance / audit trail | Built in | Not clearly shown | Not clearly shown | Not clearly shown | Not clearly shown |
| One-click client-facing plain-English PDF report | Built in | Reporting exists | Not the main strength | Reporting exists | Reporting exists |
| Auto and Manual Ticketing | Built in | Can share alerts | Connects to external systems | Built in | Version Dependant |
| True multi-tenant (per-client separation) | Built in | Native multi-tenant dashboard | Native multi-site capability | RMM multi-customer support | MSP multi-customer design |
| Single agent, single dashboard, single bill | Built in | Partially similar | Not shown | Not shown | Not shown |
Comparison reflects typical capabilities of each product category.
After 18 years as an MSP and MSSP I decided to provide a better solution. Most MSPs run a monitoring tool, a scanner, a remote-access client and a pile of spreadsheets - none of which talk to each other. The gaps between them are where incidents hide and where client trust quietly erodes.
Auto-discovery maps every device on the client LAN - workstations, servers, printers, cameras, IoT - with live availability, latency and packet-loss tracking.
Built-in vulnerability scanning cross-checks devices against the national CVE database and the catalogue of actively-exploited threats so you can drill down to the real problem - not just a port list.
Ever been asked "What are we paying you for"? Generate a plain-English security report your client actually understands - on demand, in one click. Turn invisible work into visible value.
Start free and monitor up to 20 devices with no commitment. Upgrade when your network - or your client list - outgrows it.
Everything you need to monitor a single network and start understanding your security posture.
Full remote access and multi-site management. Built for IT teams running two or more locations.
Demo required before activation
Unlimited client orgs. The full platform for MSPs consolidating their monitoring and security stack.
Demo required before activation
A single lightweight agent per site discovers every device on the LAN and keeps watching. You see live status, latency trends and packet loss - and you hear about an outage the moment it happens, not when the client calls.
Netmon matches every device against the national vulnerability database and the catalogue of actively-exploited threats, then flags exposed services - remote desktop, file sharing, open databases - in language a client understands. Noise is filtered out so what's left is what matters.
At every client review you need to show value. One click turns the latest scan into a clean, plain-English PDF: an overall status, the devices that need attention, what to do about them, and the reassuring news where there's nothing to fix. No CVE jargon, no port numbers - just clarity.
Bring the tools you use today. We'll show you what one platform replaces - and what your client reports could look like.
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